FAQs

1. How long does shipping take?

Shipping typically takes 5 to 8 business days after your order is processed. Processing time is usually 1–2 business days.

2. Do you offer free shipping?

Yes, we offer free standard shipping on all orders within the United States.

3. Can I return an item?

Yes, we accept returns within 30 days of delivery. Items must be in their original condition and packaging. Free return shipping is included, and there is no restocking fee.

4. Are any items non-returnable?

Yes, final sale items are not eligible for return or refund. Please check the product page before purchasing.

5. How do I start a return?

To start a return, email us at eyydelue@gmail.com with your order number and the reason for the return. We’ll send you a free return shipping label.

6. When will I receive my refund?

Once we receive and inspect your return, refunds are processed within 5–10 business days back to your original payment method.

7. How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and link. You can follow your shipment status online.

8. Do you ship internationally?

Currently, we only ship within the United States.

9. How can I contact customer support?

You can reach us via: